http://www.ipott.com/help-desk-software/netvalence-helpdesk/6129
Helpdesk solution designed to help your organization efficiently track, resolve, and report on the issues that affect your business. Quick and simple to deploy with flexible and user customizable configuration options. 100% web based solution, with ability to serve remote locations and customers. No end user training required; browser-based screens are extremely simple to use. Support for ITIL based, incident management life cycle with a pre-defined and a flexible work-flow. Flexible licensing based on named agents and concurrent agents.
Helpdesk solution designed to help your organization efficiently track, resolve, and report on the issues that affect your business. Quick and simple to deploy with flexible and user customizable configuration options. 100% web based solution, with ability to serve remote locations and customers. No end user training required; browser-based screens are extremely simple to use. Support for ITIL based, incident management life cycle with a pre-defined and a flexible work-flow. Flexible licensing based on named agents and concurrent agents.
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